How can we help you today?

Start a new topic
Discussions Kosmos Central Report a problem

multiple get tax calls

Hi, You guys installed an Avalara connector on out site a few weeks back - refurbees.com. I worked with Jeff Wax on that. It seems that Avalara charges by Get Tax calls and there seem to be multiple calls per transaction. Are you familiar with this with your connector and can you suggest a resolution? Thanks, David Ogorek 516.256.9010
1 Comment

Hello David, 

We've created a ticket for you, and Jeff should take a look at it soon.  Is it possible that your cart is set to calculate tax for each product and shipping separately? 

Comments to this discussion are now closed!